![]() The feeling was ‘I don’t have anything I have to keep up with. “Once people realized, ‘oh, these networks are almost all down,’ there was this bizarre, but very clear sense of relief. Therapist John Duffy reported having similar conversations with his clients on Monday. Facebook and its Instagram and WhatsApp platforms were hit by a massive outage, impacting potentially tens of millions of people as users flocked to other networks to sound off. So people didn’t feel as alone or as isolated or as panicked,” Kerner told CNN.Ī woman checks her Instagram account as she stands on a street with her friend, in New York city on October 4, 2021. The outage, conversely, “provided a great sense of relief, because everybody was experiencing it. Losing or breaking a phone, or having a phone die can cause folks to panic, he said, as it prevents them from knowing what’s happening and being connected to others. “People definitely have a fear of missing out,” Kerner explained. The collective nature of the outage had some of Kerner’s clients feeling liberated, he said. Prior to social media, I think we were much better at being on our own, finding ways to engage ourselves and remain curious,” Kerner added. And they’re a little bit of a stranger to themselves in a way. “People find that they are alone with their own thoughts. When people can’t scroll and post as they usually do, Kerner said they can become bored and vulnerable to difficult emotions and stressors – sometimes without knowing how to cope with them. ![]() ![]() But how did we feel in the process?Īlthough relatively short, t he Facebook outage showed “how reliant we are on social media in different ways to distract ourselves, to escape, to connect, to cope with anxiety and stress,” according to Ian Kerner, a marriage and family therapist. For nearly six hours on Monday, the world experienced a forced break from Facebook’s social networking tools.
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