We applied our wallet balance of $102.99 and $466.40 from our Merchant Gift card to the crib totaling $569.39. We looked in store for a crib that was not in stock, so we sat down and ordered it through the app. We had a number of merchandise returns that we brought into the store which was refunded to a gift card for 663.77. We also had a balance on our Wallet in the app from cash gifts totaling 102.99. My wife and I did our baby registry through Buybuy baby. I’ve never dealt with such incompetency and total lack of concern for a customer.Īll I want is to use my store credit that was from my original purchase with my money! I feel like I’m being robbed. After over an hour with an agent he told me he couldn’t help me and the revenue department would call me back within 48th. The exact same incompetency happened again. I emailed and called customer service and got nowhere all over again. However, when I went to go use the credit it was no longer in my account. ![]() They supposedly resolved the issue and gave me my money back. The next day, what do you know I got a call back from BB&B. If your request is to update your email preferences or unsubscribe click here.” Please contact us by visiting /help for answers to many frequently asked questions and contact options. I have emailed them at the email provided to me to get someone at corporate to address it and instead I get an email back saying this: They always say they’re escalating the issue and will have a supervisor call me back but nobody does. I’ve called customer service so many times over the last few years that I have lost count. I look forward to hearing from your company before all the merchandise is gone and the stores are closed.īed Bath & Beyond will not honor my old store credits totaling almost $200 supposedly because their staff do not know how to use the new pos system. But I cannot just lose $550 and I will not just let this rest while I still have the opportunity to exchange those cards for merchandise. I will take even a 72 Hour limit, whatever it takes. What I am asking for from Bed, Bath ad Beyond is the opportunity to use these cards in a local store to recoup my money. I never received notice, or I would have never bought the cards in the first place, and most certainly would have made sure to use the cards if I knew they were going to expire. I cannot imagine that your company is turning away these gift cards when the stores are still selling merchandise. I personally have not received a paycheck in 6 months due to economy and many other factors that have impacted my business. Your company knowingly allowed vendors to sell these cards when it is clear that the company had plans to go bankrupt. I understand that businesses file bankruptcy, but you are still selling merchandise in the stores, so not allowing me to use these cards before all the merchandise is gone and the stores are closed, is literally like knowingly stealing my money. On Friday, I found out that Bed, Bath and Beyond would no longer honor the cards and that the $550 spent just a few months prior, had no value. I purchased her the cards so that she could use them whenever she had a chance. My father is recently bed-ridden, and my mother needed supplies for home to help buy the things that she needs to take care of him. I purchased the cards for my parents, and at the cards were never to expire. I recently bought 2 gift cards for $550.00 at CVS Pharmacy.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |